Learn more how customers reviews work on Amazon. 2022 Wunderkeks LLC. The items came a week later (not two days), and I contacted customer service. Every once in a while, there comes a story that simply needs to be told. Essentially there is no way to contact this company for any discrepancies and you will be met with either a refusal to respond or an error message when you reach out to them. Are you a customer or the owner/manager of the business you'd like to add? And even better, they also offer DIY cookie doughs and other treats like brownies and snickerdoodles. "This partnership is amazing because everything that you buy from Wunderkeks, which are the best cookies of all time, a dollar of every dozen sold goes back to LoveLoud, which goes back directly to our LGBTQ youth in the month of June, which is Pride month," Reynolds said in a statement. These cookies are delicious!! To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. They don't reply to any online customer issues, and when I checked their FB page today, it was all about celebrating their anniversary, and, as is typical, pics of the two owners promoting themselves. WHY?!? The Best Chocolate Chip Cookies Ever! We ordered Wunderkeks, the best cookie ever. Wao`@C'1Q!%_Sa?\XZ)~ bC}o'pt$Zn@h%-h,. All I want is my initial purchase price of $29.99! The stickers are a fun bonus for the kids! B c cc. Wunderkeks Fresh Homemade Gourmet Cookies - Dozen Handmade Cookies, Individually Wrapped Hand Baked Cookie Snacks - Delicious Homemade Treats Made with Real Butter (Chocolate Chip, 1 Dozen (12) by Change Write a review How customer reviews and ratings work Top positive review All positive reviews Amazon Customer They weren't bad Loved how the Wunderkek cookie had a very slight crunch on the outside and soft gooey texture on the inside, the richer chocolate chip flavor the chip to cookie ratio, just everything! Read more about our external linking. But I don't think I will purchase again, Reviewed in the United States on June 11, 2021. We are sorry we can't offer a better solution.Have a wunderful day!I've emailed them back two additional times..no response. Some of the greatest cookies I ever tasted in my freaking life! Nutrition facts? BBB Business Profiles may not be reproduced for sales or promotional purposes. How does this food fit into your daily goals? The temperature of the brownies were extremely hot and the brownies were very soft and they were not good either. We hope you . This order was for a ****** and I want a refund or my shipment asap. The conversations we were having about our purpose as a company shifted from talking about ourselves, our experiences, and our desires to looking outward and listening to someone elses. The cookies are large and have a lot of chocolate chips, which is just how we like them! You can start generating more leads by starting ads campaign or offer coupons or deals. As a matter of policy, BBB does not endorse any product, service or business. The cost of my order was $50.21, my order number: ******, I would like a refund! As a first time customer, Im not liking the lack of communication here. Read honest and unbiased product reviews from our users. They don't use any preservatives, premixes nor trans-fats in their products. Access your favorite topics in a personalized feed while you're on the go. Wunderkeks is an online bakery born in Guatemala and raised in Austin, Texas sprinkling classic cookie recipes with a modern, fun flair. * Inside-Out Chocolate Chip Cookies - The chocolate is outside and the white parts are inside! TexasRealFood, Inc. All rights reserved. Some of their most popular and standout cookies include the Pumpkin Spice. I purchased cookies from wunderkeks.com due to all the positive reviews and the company claims that they are the best cookies ever. It wasn't until a good friend introduced us to Jeff Furman, one of the minds behind Ben & Jerrys, who agreed to join us as an advisor. He has interviewed some of the biggest names in music, entertainment, lifestyle, magic, and sports. So whether your goal is walking for weight loss, tracking the foods you eat, or something else entirely, MyFitnessPal has the tools you need to start your fitness and health journey today. Next, I mentioned that I ordered two items, only one was sent. How is this legal? Now based in Austin Texas, these delicious cookies are playfully packaged and delivered nationwide, so you can join in on the fun, right from your doorstep. "We buy socks from the sock company, cookies from the cookie company, wine from the wine company. Founders don't have to give up equity, so they retain full ownership of the business, but they're responsible for generating the capital necessary to grow it. Imagine Dragons Frontman's Sweet Pride Cookie Deal Helps LGBTQ+ Youth On 2/1 I placed an order to Wunderkeks for 2 gigantic cookies, I also paid for 2-day shipping. It also analyzed reviews to verify trustworthiness. What if every cookie becomes an opportunity to be an ally? Wunderkerks cookies are made fresh and taste just like Grandma's homemade cookies. These were ordered for us from Tay! TheLoveLoud Foundationis a catalyst to bring communities and families together to help ignite the vital conversation about what it means to unconditionally love our LGBTQ youth. 15% off your first order sign up to take your tastebuds to flavortown They are a married couple who picked up their lives from Guatemala and settled into their new home by following the dream of starting theirbusiness. For 2 dollars a cookie, you won't find a better deal. You can order via their website or you may catch them at select farmers markets in and around Austin. And furthermore why wouldnt they just at least ship out my partial order and refund me for the other two items I ordered at the very least. The company's product is inspired by the cookies that Schrei's Austrian grandmother used to make when he was a kid. Markos Papadatos is Digital Journal's Editor-at-Large for Music News. Find calories, carbs, and nutritional contents for Everything Cookie and over 2,000,000 other foods at MyFitnessPal Wunderkeks Hans Schrei bootstrapped his cookie brand, Wunderkeks, and hit $1.3 million in revenue in 2020. There's added sugar on top and bottom of the peanut butter cookies. I love that the cookies are individually wrapped, it keeps them nice and fresh. Schrei said they were switching marketing agencies after one spent $500,000 on ads. All Rights Reserved. They dont have a phone number so emails should be responded to in 24 hours. Amazon.com: Customer reviews: Wunderkeks Fresh Homemade Gourmet Cookies So they used the slower summer months to adjust, switched over to Shopify, and geared up for the holidays. "Everything was moving to e-commerce," Schrei said. COOKIES Nutrition Facts 7 servings per container Serving Size Amount per serving Calories Total Fat 9g Saturated Fat 4.59 2 cookies (28gIIoz) 150 a/o Daily Value. The kids didn't really enjoy the cookies. Individually packed for an on the go lifestyle or unwrap them, put them on a plate and your friends will think you became a baker overnight. No more store credit. I sent these to my step-mom for Mother's Day and I was visiting the following week and there were still a few left. I highly recommend these for anyone who enjoys high quality sweets at a value price. << Greatest Hits Variety Pack $42.00 Super Chewy Cranberry White Chocolate Chip Cookies $39.00 The Everything Cookie (THNKS) $39.00 Crownies $39.00 The Best Chocolate Chip Cookies Ever! It all begins with talking about, sharing, and showing the realities of what LGBTQ teens face daily. I don't think they are worth the price. Wunderkeks - Austin, TX | Artisan Food Producers - TexasRealFood Wunderkeks Cookie Review | July 2021 | Is it really the "Best Cookie Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. bestseller Red Velvet White Chocolate Chip (67) $39.00 / Box of 12 Add to Cart! They also discovered that some discount promotions were losing them money. This is a taste test/review of the Wunderkeks Inside-Out Chocolate Chip Cookies and The Everything Cookie. Wunderkeks - Home - Facebook ![W']M {}xEJ+H0:gpN;Gcnh)\JWl7TV(/+-eg2fcNR*2c }|8/eZI0] W>_0]+||B?{z n0IqX7avS*eC* U p:L&qd0km=u&MP-e 2go;E;r>'zh ruU7*yp5&aMk/!+{. Status: Unanswered. But at that time, cupcakes were all the rage so Schrei quit his job in 2011 and started Wunderkeks as a cupcake-catering side hustle while working at a real-estate firm. It's the out-of-the-closet version of Wunderkeks, he says. What incredible flavor. And although their online presence is really taking off, their little stand at the farmers' markets' is still up and running. And no way to reach a live person. Ericgn v3n5 b 4 n 5b.g5 ucnmmm ibhnb5 b. Choose how you want to sign up for TexasRealFood. The brand started showing its true colors, literally and figuratively; you could see it in our socials that were soon flooded with dinosaurs in tutus, disco balls and, more importantly, pictures of us, clearly, freely presenting ourselves as a family. 3, 2022 This has been going on since early June. I contacted the company immediately after placing the order requesting to change the address. Then I look further at the order and apparently they had listed on there that they dont offer two / three items that I ordered, but they were advertised on the site. /Filter /FlateDecode Initial Complaint. 2 complaints closed in the last 12 months. They gave me a store credit to order more items. Wunderkeks is an LGBTQ-owned online cookie bakery by co-founders Hans and Luis that is based in Austin, Texas. Earn claimed badge to indicate verified., add photos, video etc. This year, the company plans to raise its first round of seed funding. Unfortunately after an order is placed the order goes directly to our kitchens! Why? Bootstrapping a company means the founders do not take equity investment or venture. All products are handcrafted in their commissary in Austin, Texas, where nuts, milk, eggs, soy and other allergens may be present. x| \[{O$,%-q9 v, P a>!8qq&Mnm8Imh66iSzen~3Ioky#,#JVu4_q d[_Wy:C:yzw}GWGCXBa/m][g 3NDH!WS? % Jul 15, 2022. COPYRIGHT 1998 - 2023 DIGITAL JOURNAL INC. Sitemaps: XML / News . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. "Growth will disguise a lot of problems," he said. Amazon.com: Customer reviews: Wunderkeks Fresh Homemade Gourmet Cookies I received the email Hello! I ordered these cookies just 3 days ago, quick delivery! The brand started showing its true colors, literally and figuratively; you could see it in our socials that were soon flooded with dinosaurs in tutus, disco balls and, more importantly, pictures of us, clearly, freely presenting ourselves as a family. joy, delivered, baked fresh, in a pink box! "We had a very poor strategy, but since we were growing, we didn't see it," he said. I love the packaging too and the cute stickers it came with. I attempted to reach someone in customer service 4X. They are rich chocolate cookies with a touch of malted milk flavor and white chocolate chips. Twice via the website and twice trying direct email. Today I'm back with another video searching for the World's best cookies, and ofcourse you know my favorite the chocolate chip cookie. Password must beat least 6 characters in length. I got everything cookie, Easter cookie and the Easter brownie - which I do not want. Product details Item Weight : 4 Pounds Manufacturer : Wunderkeks LLC ASIN : B097NMS2JX /Length 35182 From the Farmer's Market to a Multi-million cookie empire. But Schrei and his team of 16 employees didn't have the infrastructure to keep up. Wunderkeks | BestCookiesEver! At Wunderkerks, Therefore, I must say that these cookies are. Wunderkeks Fresh Homemade Gourmet Cookies - Amazon.com It took us a while to figure out what our purpose as entrepreneurs was: it was to enable the creation of SAFE SPACES. The couple, originally from Guatemala, ended up settling down in Austin, Texas and opened their baking company, Wunderkeks, which specializes in cookies and has become known for its stunning and elaborate packaging. They have ignored any request by me for a refund since they did not deliver a parishable good timely. Then his partner, Luis Gramajo, joined in 2016. I will never do business with Wunderkeks ever again! Nutrition Facts - Wunderkeks Find helpful customer reviews and review ratings for Wunderkeks Fresh Homemade Gourmet Cookies - Dozen Handmade Cookies, Individually Wrapped Hand Baked Cookie Snacks - Delicious Homemade Treats Made with Real Butter (Everything Cookie - 1 Dozen) at Amazon.com. Their aim is to spark a conversation about what it means to love and support the LGBTQ community. Review: Wunderkeks has magnificent Red Velvet White Chocolate cookies Special Thanks to Wunderkeks for Sponsoring this video!www.wunderkeks.comMY COUPON CODE: https://glnk.io/5y1k/keremzephaniahThis review is my honest opinion,. Got tired of seeing the advertisements anout these cookies so we decided to give them a try. (Wunderkeks is. Meanwhile, Schrei aims to keep growing at a steady rate. Initially I had an issue because I never received an email that my items were shipped when I was promised free two day shipping when I order two dozen cookies. O, Reviewed in the United States on January 31, 2021. 24 hours later I received shipment tracking followed by an email stating the address change was not allowed as they already shipped my order and asked me to contact **** I emailed back after contacting *** who stated it would be over 80 dollars to change the delivery address, but that they hadnt received the order, the shipping label had only been printed by the company. I found it best to heat them up in the oven because it makes the chocolate chips melt in your mouth and top them with ice cream. They are a bit pricey to just buy on a regular basis but i can see buying some for special occasions, Reviewed in the United States on March 31, 2021. as well as other partner offers and accept our. On 2/1 I placed an order to Wunderkeks for 2 gigantic cookies, I also paid for 2-day shipping. I get the order today and its not what I ordered. Wunderkeks Builds Safe Spaces With Baked Goods Local queer-immigrant-owned company shares love through cookies By Camila Llorente, 8:00AM, Fri. Jun. Cookies like Gramma taught us No shortcuts, no premixes, no preservat Wunderkeks just lost someone who was a loyal customer! ! Product details Item Weight : 2 Pounds Manufacturer : Wunderkeks LLC ASIN : B08SJLZJYC Hans Schrei bootstrapped his cookie brand, Wunderkeks, and hit $1.3 million in revenue in 2020. Still no cooling packs were included so once again the cookies were melted! Wunderkeks LLC, pronounced wonder cookies, is doing just . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In addition to mainstays like chocolate chip and snickerdoodle, he introduces limited-edition seasonal or holiday flavors, like a cookie with coconut and mini Cadbury eggs for Easter. I have contacted my Credit card to report a fraud issue given that they did not perform the service of delivering the goods ordered. In 2021, it hit nearly $5 million in annual revenue, according to documents reviewed by Insider.
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