Uninstall Intel XTU. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. You may re-send via your 3- Are you running the BIOS settings on defaults? Sorry, you must verify to complete this action. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. For a better experience, please enable JavaScript in your browser before proceeding. // See our complete legal Notices and Disclaimers. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. make sure the folder exists and that the path is correct. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . for a basic account. New comments cannot be posted and votes cannot be cast. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? It has been a pleasure to assist you. Let us know if you still need assistance. You can also try the quick links below to see results for most popular searches. Didnt work for me. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. I would love to see a solution to this! If any error occurs, please submit a new issue with created error.log file. I have recently uninstalled xtu and I tried to reinstall it. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. profile. Related Products This article applies to 1 products Show all 1 Archived post. For more complete information about compiler optimizations, see our Optimization Notice. Windows 10 version 21H2. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Rogrio, Thank you very much for your response. Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. Os is win 10 pro. It adjusts CPU power state. You must Complete that installation before continuing this one. The current, non default parameters are: XHCI handoff is disabled. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. We will proceed to close this thread now. Take note of the last folder date in the right pane. however, after starting the installation from the shortcut, at the end it says Thanks! Or did you select another reinstallation option (e.g. Thanks for the tips. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. 4. Solved: Hello. Unlocked CPU's can utilize programs like Intel XTU. Unlocked CPU's can utilize programs like Intel XTU. And then when it shows you some files, click on date modified once, and open the first two files one after another. It's not about the hardware in your rig, but the software in your heart! Another installation is in progress. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. Excellent description, tried so many times before whitout success. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Thank you! [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Thanks again for checking into this. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. The system information tab includes text that is similar to the install error: platform unsupported. However, in most cases, this does not mean your hardware is actually incompatible with XTU. Please click the verification link in your email. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Hi there@AndrewG_Intel,1. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Thanks. It may not display this or other websites correctly. IGD Multi-monitor is disabled. "Attempted to install on an unsupported platform". I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. Thank you very much for this fix. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. Your email address will not be published. Download Intel XTU Install Helper from repository release tab. C:\ProgramData\Package Cache\ copy that. #1. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. We are checking this thread and we would like to know if you were able to review our previous post. Thanks very much, works well. I have now reviewed your previous post. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Make a shortcut in the folder, then adjust the properties. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. Does anyone know why that might be? If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Please click the verification link in your email. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). profile. Note that the installer seems to have changed how it runs. Attached is the XTU log from my last attempted install. Some things ive tried is installing an older version which didnt work. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. If anyone could help me, it would be greatly appreciated. Im assuming you didnt copy/paste the exact path I have in the article? So, when you report an error, copy it. One time installation. Jul 12, 2017. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. You may re-send via your [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. I dont know if it runs on everything. // Performance varies by use, configuration and other factors. You are very welcome and thank you for your response. Processor is a i7-6700k, which is listed as supported. In order to review this further, could you please provide us with the following details? Does it need some kind of permission in the BIOS to allow voltage tweaks? All postings and use of the content on this site are subject to Intel.com Terms of Use. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. The BIOS settings are not defaulted. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The cpu might not support that program. Powered by WordPress & WPstart Theme. The PC. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. 1 hour ago Welcome to the official subreddit of the PC Master Race / PCMR! Scan this QR code to download the app now. The Intel sign-in experience has changed to support enhanced security controls. It might run ok but some features might not be available. thanks. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Here are some common issues and questions related to Intel XTU Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. User Guide. 09-27-2022 08:03 AM. So we will close this thread. Please provide details regarding the workaround that you attempted. You are pretty clever on figuring this out. If you sign in, click, Sorry, you must verify to complete this action. I noticed they updated the installer roughly a month ago. Always report mistakes Attempted to install on an unsupported platform But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. We have not heard back from you so we will proceed to close this thread now. IntelExtreme Tuning UtilityIntel0x80070643windows99% If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Were you able to check the previous post? Your pictures do not show up until approved by moderators. No changes to bios settings.Please advise. The SSU file is attached.5. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? If youre feeling daring, you could try ThrottleStop, but read the warnings. You don't necessarily need a PC to be a member of the PCMR. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? If you require a response, contact support. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine!
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