In addition, be careful about revealing personal data, such as your banking information. To open a dispute: 1.Log in to your PayPal account. 4. If your account was suspended for security reasons, youll need to submit the requested documents through Depops Verification Center and provide your personal information for review. A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. 2. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. If you're still not happy with the result, you can escalate the dispute into a claim. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. Reset your password, or follow these steps: Open the Depop app Tap Login > Forgot Password Enter your email address > Reset my password You'll receive an email from Depop shortly. Who else would it be after all these years? Its best to use caution when giving out personal information over the Internet. First, locate the email notification with regard to the suspension and check for the following information: Any indication of a future date when the suspension will be lifted The reason for suspension Instructions from Depop on how you should proceed if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. 2023 BBC. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. How To Get Unbanned From Online PlatformsAn A to Z Guide. Regain Access To A Hacked Depop Account In A Breeze. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. only pay through the app :) Back up and running again! If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. Now they say they need to verify that it's me they are talking to.? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click on the three-dot icon in the top right-hand corner of the sellers profile. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. I am far above the age requirement, btw. Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. Today I was reinstated. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. I have been a Depop buyer for many years with no problems. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. Head over to the Depop Support page and enter a ticket letting them know your account was hacked. Sit back and relax while we do the work. This review was chosen algorithmically as the most valued customer feedback. Jan-02-2021 09:25 PM. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. Tell us whether you have paid for the account and would like a refund. In her spare time she writes plays for both stage and screen. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. I tried everything to get back my account. I recently bought something off of depop through PayPal for a good bit of money. His shop policy is invalid when hes not sending me what I paid for. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. The method I used is from a old Device of mine which has lower version of Facebook. Step 1: Gather information. The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back. That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. No, it is not safe to give your Social Security Number (SSN) to Depop. Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. Log in to your DoNotPay account and locate the Unban My Account product. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. OneShop is an all-in-one automation app trusted by thousands of resellers like you. When raising an issue, you can request tracking information or ask for a refund. Good luck! Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. Depop - Banned, defamed and denied funds that are mine. Read on to find out what you should and should not do to keep your reselling business safe. Depop allows users to sign up and create an account using their email address. Okay thank you. Depop suspensions can vary greatly in length, depending on the type of violation that was committed. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. I recently bought something off of depop through PayPal for a good bit of money. What would happen once I escalate this to PayPal? Selling your gently used items or buying items on Depop is fun and exciting. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. We understand how frustrating and trouble it can be when you suddenly lose access to your account. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. I sent an appeal asking them to provide a more specific reason as to why I was suspended. Streetwear. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. DoNotPay can assist in appealing on your behalf on practically any platform there is. Complete your orders and upload tracking information. First, make sure that youre using the correct login informationyou may have forgotten your password or your username. Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators, What is Poshmark? Answer a few questions related to your banned account. Most populous nation: Should India rejoice or panic? Your funds are usually held for up to of 21 days. The first step is to change your password. Banking services provided by Piermont Bank, Member FDIC. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Please read rules before posting. If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. I told them if I were underage when I opened my account I would be of age by now. You can track sales, set goals, and do things effortlessly in-app like order shipping supplies, print shipping labels, schedule package pickups, look up an item's registered ID to see what brand the item is, and more.
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