For information and tips, please visit: If you have problems and need any assistance, there are many counselling centres available to you. Empty promises once again from AXS -, they commented on my previous trust pilot review to ask me to add my order number and they will look into it. This "sale policy" is BS and incredibly shady. BBB Tip: Buying tickets to the big game or concert? Select the tickets to transfer and enter the recipients information. Read more about them (available in several languages) at the ZKE: Zentralen Kommunalen Entsorgungsbetrieb. If an event or a sports match for which you bought a ticket has been canceled, the money for the ticket will be returned to your card automatically. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. Five star +!! These policies will be outlined on the event page on our website and communicated to ticket holders via email prior to the show. Companies can ask for reviews via automatic invitations. The companys executives declare that they are supporters of a transparent system of fees. Request ID: 7c0dc95f4d5d2a5e. Please visit our help page or contact customer support for assistance. AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. Yes, this service is only available for those who have already become a customer of the service. If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. repurchase tickets to the makeup dates. Its a freaking joke. We are estimating two-four weeks for items to become in-stock, and well ship complete orders as soon as possible. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Please check the individual event page for exact policies and requirements. Your IP: Persons under the age of 21 may not attend 21+ events at the Turf Club. It is problematic to make a refund to another card. Terrible customer service. There are no suggested results at this time. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. Not sure why they do it. For other states, find Immunization Information Systems contact information HERE. Anything discussed is confidential, and the services are usually free. I am now discussing this matter with trading standards. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. Each user is carefully checked for purchases and sales because recent cases have become more frequent when a client uses computer programs for their purposes and buys a large number of tickets and then sells them more expensive. Many people trust this company because the service has been around for 10 years. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. Well thats a bummer. +49 681 905-1111 Patrons requiring accessible seating are able to purchase a ticket for themselves, plus up to three ticketed companions. You can request a copy of your Minnesota vaccination record HERE. Customers with a restricted ID will not be permitted if suspected of being under the influence of drugs or alcohol, and their ticket will not be refunded. The companys slogan is an excellent uninterrupted operation in real-time. For information about travelling by bus and Saarbahn in various languages, please visit: Unterwegs im Saarland. Even if the problem is the fault of the customer himself, the support service will always solve the issue in the best way and without blaming the user. Thanks to competent management, the service gradually added various functions, replenished the assortment. I purchased my ticket to see Lana Del Rey at BST Hyde park in the Diamond section. If your event is canceled and not rescheduled, you'll need to send your tickets back to the Ticketmaster address below. Critics called this fact a great achievement, especially in the conditions of total distrust of users, which was observed in 2013-2015. (United States) Or consider buying gift cards or merchandise such as T-shirts from these venues and artists websites as another means to support them. Jumping through all of their ridiculous and unhelpful hoops ended up a waste of time and feeling absolutely robbed. burnet cisd athletics tickets; duck blinds for lease california; why do they cover f1 cars after crash; Gallery. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When selected the higher price, was told this was no longer available. Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID, or digital immunization records such as Docket or Clear. This is because the ticket price is set by the sellers, not by the service staff. At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No weapons of any kind will be allowed on the premises. How BBB Processes Complaints and Reviews. I received an email to let me know but with reassurance that if a pass became available I would be notified right away. 173.236.224.153 Sold tickets over 5 weeks ago ! The service is very convenient to work with, but sometimes you can see already sold tickets in stock. Such symbols include, but are not limited to, the Confederate flag. Please note that due to artist requests, some concerts and events may still require proof of vaccination, or negative test results, or will have mask policies in place. I really appreciate the efficient care & consideration given to me. Tickets for a concert in July went on sale less than 2 hours ago, and already are on AXS for resale at OUTRAGEOUSLY inflated prices. And youre done! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. You can try contacting them if you have any questions." On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. If your friend already has an AXS account, the tickets will be transferred instantaneously. With your SocialCard, your ticket will cost less. Poor experience - recommend you do not purchase through them and go to a reputable partner.1021593819 here is the order number. Lack motivation? Hi, thanks for your message. Yes, according to most users, you can trust the service, since it is legit reliable and safe. Try Now Rate us and Write a Review Den Fahrplan und weitere Informationen zum Shuttle-Bus Homburg-Saarbrcken findet ihr hier. First Avenue, 7th St Entry, Turf Club, and Fine Line are primarily general admission, standing room only venues. I will not be using either Stubhub or AXS ever again. However, these sites usually do not offer refunds if the buyer cannot make the rescheduled date, so ticket holders are then told to resell their seats (benefiting the resale site twice over with its selling fees). Hundreds of pounds just lost. If these dates are postponed or canceled, the same rules will apply for refunds as listed above. You will receive an email when your package has been shipped. User and expert reviews regarding the service vary somewhat. Verification can help ensure real people write reviews about real companies. Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. BBB Business Profiles may not be reproduced for sales or promotional purposes. Friends have 2 days to decide whether they need tickets. This is the subreddit for and by listeners of Crooked Media podcasts like Pod Save America (formerly Keepin' it 1600) hosted by Jon Favreau, Jon Lovett, Tommy Vietor, and Dan Pfeiffer. The tickets were canceled due to fraudulent activity on the part of the original purchaser (the person who transferred the tickets to you). Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Mehr Infos unter During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. Had anyone received their refunds for cancelled shows? Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. Important! Yep! If you do not currently have an AXS account you will be . For tickets bought in person with cash or debit card, refunds must be sought at the point of purchase (but theres no rush to do so; maybe wait a few weeks). Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? As a disabled person wanting to access an event, Im so grateful to have had such wonderful assistance through the process. Das ZIB der Landeshauptstadt Saarbrcken beantwortet keine Fragen, die die Flchtlingssituation betreffen. You can find more information in the Citizens Service Booklet (Servicebuch fr BrgerInnen): And in the brochure Help for Women in Conflict Situations (Hilfe fr Frauen in Konfliktsituationen): Phone: Yes, the tickets are legit. 2 Posts. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is worth remembering that you do not need to believe all the negative comments in reviews and accusations of fraud. x, Hello! At this time, we only exchange items if they are damaged. So please be as cautious as possible when going through AXS. This service is legit reliable and safe, the company is trusted by millions of users. AXS is a legit reliable and safe service, so the companys employees speak openly about fees without hiding them. Such precedents occur very rarely and if they do, they will happen for reasons of delivery service problems. This is a multi-location business. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. No solution offered by your team. Click here. Postponed shows that are trying to reschedule, such as the Ordways The Color Purple, will provide seats to ticket holders for the makeup dates. Thanks to them we have been refunded for tickets that were purchased for the C2C event in March 2024 after the site had crashed during the Early Bird booking and whilst my original tickets were in the basket, disappeared and showed only the top tier tickets available. AXS Premium gives fans direct access to purchasing official and genuine tickets at market value, with no risk of purchasing counterfeit or stolen tickets. We have made changes to our Privacy Policy. Our standard policy does not allow video or audio recording at our events. I asked for a refund. There are advantages to buying tickets now. Never. There is much to discover in and around Saarbrcken. As a rule, it is better to ask your questions during business hours; Monday Friday: 09: 00 17: 30 (Live Chat, Email & Social Channels). The Fine Line offers very limited reserved seats, available for purchase (inclusive of a ticket) to a variety of shows. Also that I could receive a full refund for my ticket if a pass didnt become available. The Palace Theatre has a General Admission Standing Room Only floor there are no seats in this section. Find out how we combat fake reviews. In the unlikely event you received the wrong item, pleasecontact us at info@first-avenue.com with the following information to ensure that we can get this resolved for you quickly & efficiently: Once weve received the above info, our merch team will get this sorted for you as soon as possible. Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Our standard policy allows cell phones and small point and shoot cameras only (no detachable or telescoping lenses). By purchasing tickets directly from AXS (the official event ticketing provider), fans can eliminate the risk of purchasing tickets that may be considered lost, stolen, or counterfeit. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Postponed events: For shows that are rescheduled or have plans for rescheduling, ticket holders usually dont have to do anything if they still plan to attend on the later date. I have contacted them MULTIPLE Times but the live chat is completely unhelpful, as every time they tell me they have sorted it and to wait 10 days and it will be in my bank, however its still not 8 months later. I sold 4 tickets to an Elton John gig at the O2 last November, the show was 3 weeks ago. This cost is called fees and it is at the expense of these fees that the management provides technical support for the service. Please can you update your review and include your booking/customer request number so our Customer Service Manager can reach out to you once they have looked at your booking. Here are general guidelines and a few tips on how to handle tickets for sidelined performances. If available, youll see the option to get tickets with AXS Official Resale on the event page. Eventhough we didn't have to wait all that long. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. There were 43 people in line before us. His attitude and competence is a credit to AXS tickets - twice now in the past six months he has gone up and beyond sorting out tickets for two concerts at this summer's BST Hyde Park festival for myself and my partner. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. may not be valid. "Ticket holders will automatically receive a refund for cancelled events. Why it takes 10 "working" days to transfer funds is beyond me, but I waited, and waited, and waitedNo response. AXS handles payment and delivery so buyers and sellers never interact with each other. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. We may update policies on a show-by-show basis per artist or band request. I assumed I would have to sell it but no help offered we unfortunately lost my sister who I purchased the gift for. You must add a payment method to your AXS account, and following verification, will be paid within 10 days of your event taking place - this can be paid via PayPal or to your bank. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. Das Studierendenparlament hat in seiner Sitzung vom 16.04.19 beschlossen, die Strecke Saarhlzbach-Trier und zurck wieder aus dem Semesterticketvertrag zu lsen und das Ticket damit 9 gnstiger zu machen. The information that the site sells illegal tickets has no basis. Performance & security by Cloudflare. Ticketmaster and other websites have a Request a Refund link on their website (often under the Your Account dashboard). Click to reveal It's all a fan needs, all in one app. Be the first to know. In 2015, a significant event took place in the history of the companys development, which played a major role in the further development of the service. Privacy Policy. Fees are the money that the service earns on ticket sales. Montag - Mittwoch, Freitag As of now, the online service cooperates with more than 350 partners around the world. Your review is recommended to be at least 140 characters long. Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. Select the tickets to sell, and then set your price and selling options. You cant speak to anyone and get held in live chat queues for ages. , Star Tribune AVOID AT ALL COSTS. Many buyers were dissatisfied, many did not want to wait in line for a refund, demanded the return of funds immediately. . This should be illegal. 2023 Trustpilot A/S. Your tickets to the original event will be good for the makeup show. Today AXS is one of the companies that have the highest protection against fraud. If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. E-mail address is required to create an account. I also have used there email avenue and raised it as a complaint but no one comes back to you what so ever. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Limited seating is available on a first-come, first-served basis at First Avenue, 7th St Entry, and Turf Club. Please note that AXS Premium may not be available for all events and may be General Admission depending on venue setup.
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